Noticeboard

Coronavirus COVID-19: In line with national guidance the surgery is no longer accepting requests for face-to-face consultation without a prior on the day telephone call with a clinician. Please phone to book a telephone call. 

TRIAL OF NEW APPOINTMENT & TELEPHONE TRIAGE SYSTEM

Dear patients, Please be advised we have started to trial a new appointment structure and telephone triage system:  with phone lines open from 08:10 hours in the morning from Monday to Thursday and from 08:30 hours on Fridays. 

OTHER INFORMATION

If you are over 40 years old and have not had a Blood Pressure check within the last 5 years, please book an appointment with our healthcare assistant. 

Minor Injury Units are based at Camborne/ Redruth Hospital.

Camborne/Redruth Community Hospital has a Minor injuries and Illness Service.  It is open from 8am to 10pm,  seven days a week, including bank holidays. You do not need to book an appointment  to use the the Minor Injuries and Illness Service and parking is free.

There are x-ray facilities available at Camborne/Redruth Hospital.  To access the x-ray service you will need to be referred by your doctor who will provide you with a signed x-ray appointment card and advise you to telephone the x-ray department to book an appointment for your x-ray.  Appointments can be booked between 9am to 8pm, Monday to Friday; and noon to 6pm Saturday, Sunday and bank holidays. 

The West Cornwall Urgent Care Centre based at West Cornwall Hospital in Penzance offers a Nurse Led Service  cover 24 hours a day, 7 days a week  and treats the following conditions:

1. Minor Burns, scalds and injuries.

2. Simple fractures (legs, arms, ankles and wrists). 3. Cuts which require stitching.

4. Chest and urinary infections.

5. Minor falls.

Call NHS 111 for non-emergency health advice (click 'Call 111' blue triangle at the bottom of the page) 

or in case of an emergency 999.

Thank you for your patience and understanding.

Out of Hours
Call 'NHS 111' on 111.

Appointments
The practice strives to meet the needs of all patients. All consultations are by appointment. We offer a mix of appointments, some bookable two weeks in advance, some available 48 hours and 24 hours in advance and we also have appointments available on the day.

We also offer an Improved Access Extended Hours Service especially for patients who are unable to attend during our normal surgery opening times.  Appointments with a Doctor, Health Care Assistant or Practice Nurse are available on Saturday mornings at Connor Downs by rota.  All Saturday appointments must be booked in advance by telephone or in person during our normal opening hours.

Home Visits
Where possible please try to come to the surgery. If you know you are going to need a visit please telephone in the morning. You will be asked to give a short explanation of the problem so that the doctor can be notified and decide how urgent your request is.

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Klinik

Welcome to Praze Surgery 

Praze Surgery aims to provide all of our patients with a professional, friendly and appropriate healthcare service of the highest standard. We aim to treat ill health accurately, effectively and in a caring and responsive manner. We promote healthy living by providing dietary and lifestyle advice, as well as providing continuing care for chronic diseases

"The surgery is welcoming and friendly , the access is easy for patients that use walking aids and staff are lovely"

"The nurse I saw was very efficient as well as kind and caring"

"Friendly professional service pleasant staff could not be more helpful from reception to nurse"

EMIS Health logo

Praze Surgery are migrating to a new Clinical System!

Find out more under our "Latest News Page"!

KLINIK ACCESS

Klinik will allow patients of our practice to submit queries 24hours a day, such as:

Blood results, Referrals and requesting an appointment.

You won’t need a password, just an email address or a contact number!

Once you have submitted your enquiry; a member of the designated team will be in touch.

If you do not have online access our telephone lines are open 09:30 - 12:30, 14:00 - 17:00 Monday to  Friday.

Click here for full Phone Opening Times

Connor Downs doors open:

Monday - Friday 09:00-12:00 Only

Praze doors open:

Monday - Friday 15:00 – 17:00 only

Door opening times are likely to change in the future.  



Coronavirus COVID-19:

In line with national guidance the surgery is no longer accepting requests for face-to-face consultations without a prior on the day telephone call with a clinician. 

Please use our online System: Klinik to book an appointment

IF YOU HAVE AN APPOINTMENT PLEASE WEAR A MASK/FACE COVERING

To protect you and others, Praze and Connor Downs surgeries are taking the following measures from

Friday 3rd April 2020 

  • Temperature screening at the doors for patients attending for appointments or to collect medication from our dispensaries
  • Medication collections from dispensary will be limited by a one person in one person out basis
  • If you are attending to make enquiries you will be turned away and asked to phone
  • Please note we will not be able to accommodate your site preference for face-to-face appointments
  • Door opening times are likely to change in the future. 
    Please check our Opening Times before travelling to our surgeries.

 


(Site updated 17/09/2020)
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