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Noticeboard

OTHER INFORMATION

If you are over 40 years old and have not had a Blood Pressure check within the last 5 years, please book an appointment with our healthcare assistant. 

Minor Injury Units are based at Camborne/ Redruth Hospital and Helston Community Hospital.

Camborne/Redruth Community Hospital is a Minor injuries and Illness Service, its open from 8am to 10pm seven days a week, including bank holidays. An Xray service is also available from 9am to 8pm, Monday to Friday; and noon to 6pm Saturday, Sunday and bank holidays. You don't need to book a appointment  and parking is free.

The West Cornwall Urgent Care Centre based at West Cornwall Hospital in Penzance offers Doctor cover 24 hours a day, 7 days a week  and treats the following conditions:

1. Minor Burns, scalds and injuries.

2. Simple fractures (legs, arms, ankles and wrists). 3. Cuts which require stitching.

4. Chest and urinary infections.

5. Minor falls.

Call NHS 111 for non-emergency health advice (click 'Call 111' blue triangle at the bottom of the page) 

or in case of an emergency 999

Thank you for your patience and understanding.

Out of Hours
Call 'NHS 111' on 111.

Appointments
The practice strives to meet the needs of all patients. All consultations are by appointment. We offer a mix of appointments, some bookable two weeks in advance, some available 48 hours and 24 hours in advance and we also have appointments available on the day.

We also offer an Extended Hours Service especially for patients who are unable to attend during our normal surgery opening times.  Appointments with a Doctor or Practice Nurse are available from 18.30 pm until 19.45 pm on  Tuesdays each week, at Praze.  All evening appointments must be booked in advance by telephone or in person during our normal opening hours..

Home Visits
Where possible please try to come to the surgery. If you know you are going to need a visit please telephone in the morning. You will be asked to give a short explanation of the problem so that the doctor can be notified and decide how urgent your request is.

Blue_Locked_FolderConfidentiality

Confidentiality

We ask you for personal information so that you can receive appropriate care and treatment. This information is recorded on our computer and we are registered under the Data Protection Act.

The practice will ensure that patient confidentiality is maintained at all times by all members of the practice team. However, for the effective functioning of a multi-disciplinary team it is sometimes necessary that medical information about you is shared between members of the team all of whom are health care professionals working under a strict code of conduct.

Freedom of Information – Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available. This scheme is available from reception.

COMPUTER SECURITYDATA PROTECTION ACT – PATIENT INFORMATION

We need to hold personal information about you on our Computer system and in paper records to help us to look after your health needs, and your doctor is responsible for their accuracy and safe-keeping. Please help to keep your record up to date by informing us of any changes to your circumstances.

Doctors and staff in the practice have access to your medical records to enable them to do their jobs. From time to time information may be shared with others involved in your care if it is necessary. Anyone with access to your record is properly trained in confidentiality issues and is governed by both a legal and contractual duty to keep your details private.

All information about you is held securely and appropriate safeguards are in place to prevent accidental loss.

In some circumstances we may be required by law to release your details to statutory or other official bodies, for example if a court order is presented, or in the case of public health issues. In other circumstances you may be required to give written consent before information is released – such as for medical reports for insurance, solicitors etc.

To ensure your privacy, we will not disclose information over the telephone or fax unless we are sure that we are talking to you. Information will not be disclosed to family, friends, or spouses unless we have prior written consent, and we do not leave messages with others.

You have a right to see your records if you wish. Please ask at reception if you would like further details. An appointment will be required. In some circumstances a fee may be payable.

The Practice is registered under the Data Protection Act

 
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